Selected Work
Systems with receipts—not slideware.
Group-level PMO and IT operations across a 90+ location network. Each case study has context, intervention, measurable outcome language, and an architecture diagram. Screenshots and anonymized dashboards can be shared under NDA.
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Wrike MCP for AI-assisted task orchestration
Before → after: manual status maintenance → agents update live tasks, draft DoD, and flag blockers under governance.
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Settlement reconciliation across BLIK and POS
Before → after: delayed mismatch discovery → earlier anomaly visibility across branch payment streams.
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Document pipeline with anonymization for LLMs
Before → after: privacy risk blocked AI use → PDF→Markdown with sensitive data stripped before cloud processing.
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Google Workspace migration and HR-driven automation
Before → after: manual multi-branch account lifecycle → zero-downtime migration with automated enrollment.
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Deliverect integration into production POS
Before → after: fragile delivery channel ownership → stable POS-linked revenue path with clearer IT/ops handoff.